Privacy Policy

Last updated: April 2026

Premium Wraps & Tints Ltd ("we", "us", "our") is committed to protecting your privacy. This policy explains what information we collect, how we use it, and your rights regarding that information.

Who We Are

Premium Wraps & Tints Ltd Lincolnshire, United Kingdom Email: sales@premiumwraps.co.uk Phone: 01472 901407

We are the data controller responsible for any personal information you provide to us through this website.

What Information We Collect

We only collect information that you voluntarily provide to us, or that is automatically collected when you use our website:

Information you give us directly:

• Name

• Email address

• Phone number

• Vehicle details (make, model, registration)

• Information about the service you are enquiring about

• Any other information you include in messages or enquiry forms

Information collected automatically:

• Basic website analytics (pages visited, time on site, approximate location)

• Device and browser information

• IP address

• Cookie data (see Cookies section below)

How We Use Your Information

We use the information you provide for the following purposes:

• To respond to your enquiries and provide quotes

• To schedule appointments and discuss your project

• To deliver the services you have requested

• To send invoices and process payments

• To contact you regarding your booking or work in progress

• To improve our website and services

• To comply with our legal obligations

We will never sell your information to third parties. We only contact you about matters directly related to your enquiry or booking.

Legal Basis For Processing

Under UK GDPR, we process your personal information on the following legal bases:

• Consent: When you submit an enquiry form or contact us, you consent to us using your information to respond

• Contract: When you book a service, we process your information to fulfil the agreement

• Legitimate interests: We may use basic analytics to understand how people use our website and improve it

• Legal obligation: We keep records of transactions as required by UK tax and accounting law

How Long We Keep Your Information

We only keep your personal information for as long as necessary:

• Enquiries that do not result in a booking: up to 12 months

• Customer records and invoices: 6 years (required for tax and accounting purposes)

• Website analytics: anonymised and retained by our analytics provider as per their policy

After these periods, your information is securely deleted or anonymised.

Who We Share Your Information With

We do not sell, rent or trade your personal information. We only share it with:

• Service providers who help us run our business (such as our website host, email provider, accounting software)

• HMRC or other government bodies where legally required

• Payment processors if you pay us by card or bank transfer

All third parties we work with are required to handle your data securely and in line with UK GDPR.

Cookies

Our website uses a small number of cookies to make it work properly and to help us understand how visitors use it. These include:

• Essential cookies: Required for the website to function

• Analytics cookies: Help us see which pages are popular and how people navigate the site

You can control cookies through your browser settings. Disabling cookies may affect how the website works for you.

Your Rights

Under UK GDPR, you have the right to:

• Request a copy of the personal information we hold about you

• Ask us to correct any inaccurate information

• Ask us to delete your information (where we are not legally required to keep it)

• Object to us processing your information

• Request that we restrict how we use your information

• Withdraw consent at any time

• Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, contact us at sales@premiumwraps.co.uk.

Data Security

We take reasonable steps to protect your information from unauthorised access, loss or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Third Party Links

Our website may contain links to third party websites. We are not responsible for the privacy practices of those sites. We recommend reading the privacy policies of any external sites you visit.

Changes To This Policy

We may update this privacy policy from time to time. The most recent version will always be available on this page with the "Last updated" date at the top.

Contact Us

If you have any questions about this privacy policy or how we handle your personal information, please contact us:

Premium Wraps & Tints Ltd Email: sales@premiumwraps.co.uk Phone: 01472 901407